DaySells
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Makeup & CosmeticsKids' FashionMen's FashionBaby & MaternityPhones & TabletsHealth & WellnessSkincareBooks & StationeryFresh FoodBeauty & Personal Care
24/7 Buyer Protection

How can we help?

Search for answers, manage your orders, or chat with our support team instantly.

Track Order

Check the status of your shipments and delivery times.

Report Issue

Resolve problems with a recent purchase or seller.

Seller Verification

Upload documents to become a verified DaySells merchant.

Recommended Method

Open a Ticket
in the App

For the fastest response, use the Floating Message Icon inside the DaySells App. This creates a priority ticket linked directly to your account history.

1

Tap the Chat Bubble

Locate the green icon at the bottom right.

2

Select "Open Ticket"

Choose Order Issue, Refund, or General.

Open DaySells App
Hi, I have an issue with my order #2938.
Hello! I can help with that. Please verify your email.
Sure, it's user@example.com

Frequently Asked Questions

Everything you need to know about the product and billing.

I paid for an item but haven't received it.
We hold all funds in Escrow. If the seller does not deliver within the agreed timeframe, report the issue via the app for an instant refund. Your money is safe until you confirm receipt.
How do I verify my seller account?
Go to Account > Seller Dashboard > Verification. You will need to upload a valid Government ID and link your bank account. Verification typically takes 2-24 hours.
What are the selling fees?
Listing products is 100% free. We charge a 5% success fee only when an item is successfully sold and delivered.
Can I return an item?
Yes. All items have a minimum 7-day return window if they are defective or not as described. Check the specific seller's policy for extended return periods.

Still need help?

Our support team is available 24/7. Download the app to chat with a real human.

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